Store Policy

Customer Care

At Herbal Immense Teas, we are committed to providing exceptional customer service and ensuring your satisfaction with every purchase. Whether you have questions about our products, need assistance with an order, or simply want to learn more about our teas, we’re here to help.

We strive to make your shopping experience seamless and enjoyable. If you have any queries or concerns, please don’t hesitate to reach out to us. You can contact us via email at Info@herbalimmense.com, through our online contact form, or by phone at +1727-473-7794. Our team is available to assist you and address your needs promptly.

Your trust is important to us, and we are dedicated to maintaining transparency and reliability in every aspect of our business. We value your feedback and look forward to helping you explore and enjoy our unique tea blends with confidence.

TEA BAGS SAFETY

Our tea bags are crafted with care using high-quality, food-safe materials. Each bag includes a sturdy cotton string and a printed paper tag for easy use. Made from biodegradable and eco-friendly materials, our tea bags are safe for the environment without compromising durability or performance. They are sealed using advanced ultrasonic technology, eliminating the need for glues, staples, or metals.

For optimal flavor and the best brewing experience, we recommend not deconstructing or opening the tea bags. Please follow our recommended brewing process to enjoy the full essence of our blends.

If you encounter any issues, such as torn tea bags, please contact us immediately, and we’ll be happy to assist you. Your satisfaction is our priority, and we’re here to ensure you have the best possible experience with Herbal Immense Teas.

Wholesale Inquiries

We are pleased to offer wholesale and bulk order options tailored to your needs. Our product range includes loose leaf teas, boxed tea bags, and our newly introduced tea tubes—perfect for retail, gifting, or events.

To ensure a smooth and timely process, you can contact us directly via email or phone or fill out the form available on our FAQ page.

Our team is committed to providing personalized service and will work with you to accommodate your requirements. Whether you're a retailer, cafe, or event organizer, we’re here to help you bring the essence of Herbal Immense Teas to your customers.

Payment Methods

We aim to make your purchasing experience as seamless as possible. Herbal Immense Teas accepts a variety of payment methods, including:

Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
Digital Payments: PayPal, Apple Pay, and Google Pay.
Bank Transfers: Available for wholesale and bulk orders upon request.

For wholesale and bulk orders, payment terms may vary. Orders must be confirmed with a deposit, and full payment is required prior to shipment. Detailed payment instructions will be provided during the order process.

If you encounter any issues during checkout or have specific questions about payment options, please don’t hesitate to contact us. Your trust and satisfaction are our priority.